ZYYGA EXCHANGE POLICY
We offer exchanges only. We do not provide refunds.
Exchange Window
Exchange requests must be made within 3 days of delivery.
Exchange Eligibility
- The product must be unused and unworn.
- Original tags must be attached.
- The product must be in its original condition and packaging.
- Washed, worn, altered, or damaged products are not eligible for exchange.
Size Exchange
If the size doesn't fit, you can request an exchange within 3 days of delivery. Size exchanges are subject to availability.
Wrong or Damaged Product
If you receive a wrong or damaged product, please contact us within 24 hours of delivery with clear photos/videos of the product and package.
No Refunds
ZYYGA does not offer refunds. Approved requests will be handled through product exchange only.
Exchange Shipping
Any applicable exchange shipping charges will be communicated before processing the exchange